FAQ

Dear Customer , welcome to our store .Before you order , pls kindly read following carefully

About Quality

We make the chandelier with China first grade Meatl, we guarantee 1 year for you .If you need any spare parts , you should bear the shipping cost .Thank you for understanding.

If you find any part broken , pls tell us and send clear picture , then we will solve the problem for you as soon as possible .

If you don’t know how to install , pls check our instruction sheet first , if there is still question ,pls tell us or ask expert electrician at your side.

About price

Our price include product cost and freight charge to buyer country .And the customer need pay some tax and duty charge at local custom .

About shipment

We often provide EMS ,DHL and FEDEX free shipping for most of countries , it can reach customer side 4-12 days after shipping .But regard South America countries and Russia ,very expensive freight charge , it depends on customer order and then decide .

About feedback

Pls help us to confirm to receive the goods and also leave feedback after you checking the goods .It is very important for your good feedback to support our work .Your happy shopping is our working target all the time.

We always provide the lowest price for best goods and service to you.Please contact us before leaving neutral(3 stars) or negative feedback.We will try our best to solve the problem and leave you a happy shopping here. Thank you!

About Pictures

Most of the pictures come from real shots and some from buyers' pictures show, there is a slight processing using photoshop. The color maybe a little difference of the pictures because of different computers and mobile phones see the pictures differently.Thanks for your understanding.